At ED Specialists USA Hopeful, we respect and value your privacy. We believe in transparency and want you to understand what information we collect from you when you visit the ED Specialists USA Hopeful websites and what control you have over that information. This Privacy Statement describes, in general terms, how we collect your information, why we collect your information, how we use or share your information, and what control you have over your information.

  • Who Will Process My Personal Information
  • Information Collected or Received
  • How We Use the Information We Collect
  • How We Share the Information We Collect
  • Third Parties
  • Children’s Guidelines
  • Your Rights
  • Security
  • Contact Us

Processing Your Personal Information

Our Privacy Statement applies to the use of your personal information by the ED Specialists USA Hopeful through the browsing or use of its main website (umiamihealth.org) or any website with the ED Specialists USA Hopeful domain. The information published here is limited to the use of personal information by ED Specialists USA Hopeful websites.

When this statement mentions “Clinic,” “we,” “us,” or “our,” it refers to the ED Specialists USA Hopeful in its capacity as the Data Controller. That is, the responsible party for your information under this Privacy Statement. The ED Specialists USA Hopeful websites and applications, collectively, will hereinafter be referred to as the “ED Specialists USA Hopeful Website.”

This site contains links to other non-ED Specialists USA Hopeful sites. The ED Specialists USA Hopeful does not process this information and is not responsible for the privacy practices and/or the content of such websites. Please be sure to check the individual privacy policies of those sites. Additionally, we are not responsible for the privacy practices and/or content of our business partners’ websites, even if the ED Specialists USA Hopeful brand appears on their page. The ED Specialists USA Hopeful has no control over the information gathered by those websites and is not responsible for any information collected by such websites.

Information Collected or Received

When visiting the ED Specialists USA Hopeful Website, we collect or receive your personal information in different ways. At times, you may choose what information you want to provide to us but sometimes we obtain information when you browse through our website. There are three general categories of information we collect.

Information We Automatically Collect from Your Use of Our Websites

The ED Specialists USA Hopeful automatically receives and records information from your browser or mobile device when you visit the ED Specialists USA Hopeful Website. This information is necessary given our legitimate interest in being able to provide and improve the functionalities of the ED Specialists USA Hopeful Website and to enable us to comply with legal obligations.

  • Usage information: We collect information about your interactions with the ED Specialists USA Hopeful Website, such as the pages or content you view, searches you make, and other actions on the University Website.
  • Log data and device information: We automatically collect certain technical and device information when you access and use the ED Specialists USA Hopeful Website, even if you have not created a CaneID or logged in through your CaneID. That information includes, among other things: details about how you have used the ED Specialists USA Hopeful Website (including if you clicked on links to third party applications), IP address, access dates and times, specific hardware and software information, device information, unique identifiers, crash data, cookie data, and the pages you have viewed or engaged with before or after using the University Website.
  • Analytics: We use data analytics to ensure site functionality and improve the ED Specialists USA Hopeful Website. We use mobile analytics software to allow us to understand the functionality of the applications on your phone. This software may record information such as how often you use the applications, what happens within the applications, aggregated usage, performance data, app errors and debugging information, and where the applications were downloaded from.
  • Cookies and similar technologies: Along with your IP address, we use cookies and similar technologies regarding which pages you visit on our site, information about which page led you to our site, and the software you use to visit our site.  We may automatically collect device- specific information when you install, access, or use our website or applications. This information may include information such as the hardware model, operating system information, app version, app usage, debugging information, browser information, and unique device identifiers.
  • Payment transaction information: We collect information related to your payment transactions through the ED Specialists USA Hopeful Website, including the payment instrument used, date and time, payment amount, payment instrument expiration date and billing postcode, PayPal email address, IBAN information, your address, and other related transaction details. This information is necessary to allow the provision of payment services.

How We Use the Information We Collect

We use, store, and process information, including personal information, about you to provide, understand, improve, and develop the ED Specialists USA Hopeful Website and comply with our legal obligations.

  • Provide, Improve, and Develop the ED Specialists USA Hopeful Website
  • Enable you to access and use the ED Specialists USA Hopeful Website.
  • Enable you to communicate with us and others.
  • Provide you services requested in an appropriate and efficient manner, such as a response to an appointment request.
  • Operate, protect, improve, and optimize the ED Specialists USA Hopeful Website and experience, such as by performing analytics and conducting research.
  • Send you service or support messages, updates, security alerts, and account notifications.
  • Operate, protect, improve, and optimize the ED Specialists USA Hopeful Website and experience, and personalize and customize your experience, we conduct profiling based on your interactions with the University Website, your search history, your profile information, and other content you submit to the ED Specialists USA Hopeful Website.

We process this information given our legitimate interest in improving the ED Specialists USA Hopeful Website and your experience with it.

Create and Maintain a Trusted Website Environment

  • Comply with our legal obligations.
  • Enforce our agreements with third parties.
  • Enforce our Terms of Use and other policies.
  • Analyze your communications made on the ED Specialists USA Hopeful Website for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes.

We process this information given our legitimate interest in protecting the ED Specialists USA Hopeful Website and to comply with applicable laws.

Provide, Personalize, Measure, and Improve Our Advertising and Marketing

  • Send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences (including information about the ED Specialists USA Hopeful of Miami or partner campaigns and services, and social media advertising through social media platforms such as Facebook or Google).
  • Personalize, measure, and improve our advertising.
  • Administer surveys, contests, or other promotional activities or events sponsored or managed by the ED Specialists USA Hopeful of Miami or its third party partners.
  • Conduct profiling on your characteristics and preferences (based on the information you provide to us, your interactions with the ED Specialists USA Hopeful Website, information obtained from third parties, and your search history) to send you promotional messages, marketing, advertising, and other information that we think may be of interest to you.

We will process your personal information for the purposes listed in this section given our legitimate interest in undertaking marketing activities to offer you products or services that may interest you. For any concerns, contact us through a contact form on our website.